Frequently Asked Questions

As well as tagging new orders automatically, you can also apply your rules to past orders. TagRobot provides you with the ability to quickly organize your customers into groups using tags. For example: you want to generate a list of all customers who have ordered a particular product. Simply set the rule, apply it to past orders and those customers will be tagged.

Once you’ve defined a set of tagging rules using TagRobot, each new order placed in your store will be analyzed against each of your tagging rules. If the order matches any of the rule conditions, that order will be tagged as specified in the rule.

A preview of the tagging rules available in TagRobot:

  • Apply or remove tags for order or customer when any order is placed
  • Apply or remove tags for order or customer when an order is placed with a note from the customer
  • Apply or remove tags for order or customer if the customer has certain tags
  • Apply or remove tags for order or customer based on an order’s quantity, subtotal, total or discount value
  • Apply or remove tags for order or customer when an order requires shipping
  • Apply or remove tags for order or customer orders for the first or nth time
  • Apply or remove tags for order or customer based on an order’s shipping country or zone
  • Apply or remove tags for order or customer when an order is paid using a gift card
  • Apply or remove tags for order or customer based on any discount codes used
  • Apply or remove tags for order or customer based on the ordered products, variants, tags, collections or types
  • Apply or remove tags for order or customer based on the ordered products being out of stock

We are constantly adding new rules and features to TagRobot and we welcome new ideas. Please get in touch to discuss further.